Educate yourself on the product.Test,test,test! Decide what to include in the docs.How do you know what to include in the documentation? Use a good template.What is the purpose of a good documentation template? Make it user-friendly and appealing.When writing the documentation,I add a little emphasis here and there.Plain language.Nothing will frustrate a customer more than reading something they cant understand.No one wants toSimplicity.Keep it as simple as possible to achieve its goal.This applies both to the documents content as well asVisuals,visuals,visuals.Visual content,including images,annotatedMore How to Build the Best User Documentation (New Guide
Was this helpful?People also askHow to create great end user documentation?How to create great end user documentation?4 Steps to Creating Great End User DocumentationWhat are the essential elements of great user documentation?